Question 1

What does Harvest Media actually do each week?

Accepted Answer

We manage your Google Business Profile end to end: publishing posts, answering reviews, keeping categories, services and hours accurate, adding photos and Q&A, checking directory listings for name/address/phone consistency, and running a geo-grid rank scan. Every action shows up in your dashboard, so you can see the work — not just a monthly invoice.

Question 2

How much does it cost?

Accepted Answer

Three month-to-month plans: Groundwork at $87, Momentum at $197 and Market Leader at $497 per month (billed at $87.99, $197.99 and $497.99). No setup fees, no contracts, cancel any month from your dashboard.

Question 3

Do you guarantee I'll rank number one?

Accepted Answer

No, and be careful with anyone who does. Google's local ranking depends on proximity, relevance and prominence — nobody controls all three. What we guarantee is the work: a fully corrected profile, consistent weekly activity, and a documented record of everything we did.

Question 4

How long before I see movement?

Accepted Answer

Profile corrections often show up in a few weeks. Review growth, photo and post activity and citation consistency compound over months. Your dashboard shows a week-over-week trend from day one so you're never guessing.

Question 5

Who is this for?

Accepted Answer

Any business with a Google Business Profile that serves customers locally — home services, trades, clinics, salons, restaurants, gyms, law and insurance offices, retail shops. If customers find you on the map, this applies to you.

Question 6

Do I have to give you access to my Google account?

Accepted Answer

You add us as a manager on your Google Business Profile — a standard, revocable permission. You keep full ownership, and you can remove access at any time without losing anything we built.

Question 7

Are you a big agency?

Accepted Answer

No. Harvest Media is locally owned and operated in Dallas–Fort Worth, Texas, serving business owners across the United States. You deal with the people doing the work, not an account manager — which is why our pricing and month-to-month terms are what they are.

Question 8

What happens if I cancel?

Accepted Answer

You keep everything: your profile, your posts, your reviews, your photos. Access to your dashboard stays open through the end of the period you already paid for, and you can export your snapshot reports as PDFs before you go.

Question 9

What does onboarding look like?

Accepted Answer

Six steps, four of which are yours and take about ten minutes total: create your account, add us as a manager on your Google Business Profile, confirm your business details, then set your weekly report preferences. Your audit is generated instantly when you submit the free-audit form, we apply the full rebuild within 24 hours of accepting the manager invite, and the weekly system starts immediately after.

Question 10

How do I give you access without handing over my Google login?

Accepted Answer

You never share a password. In Google Business Profile you go to Business Profile settings → People and access → Add, and invite hello@harvestmediatx.com as a Manager. You stay the owner, and removing access is one click whenever you want.

Question 11

How much of my time does this take each month?

Accepted Answer

Close to none after onboarding. Everything recurring runs on a schedule. We only come to you when something needs an owner's answer — a new service to promote, a tricky review, or a detail only you know.

Question 12

Do I approve posts and review replies before they go live?

Accepted Answer

By default we publish on the agreed schedule so nothing stalls waiting on you, and every action is logged in your dashboard. If you'd rather review posts or replies first, say so and we'll switch your account to approval-first.

Question 13

How do I know the work actually happened?

Accepted Answer

Your dashboard logs every action with a date — posts published, reviews replied to, citations checked, photos added, grid rank scans. You also get a weekly emailed snapshot and can export any snapshot as a PDF.

Question 14

Why is onboarding limited each month?

Accepted Answer

We cap new sign-ups so the first-week profile rebuild, the weekly automation setup and the dashboard configuration get real attention. Opening the floodgates would mean slower audits and thinner weekly work. If the counter shows spots closing soon, it's because we're keeping quality high — not because we're pretending seats are scarce.

Question 15

What happens if I wait to sign up?

Accepted Answer

You can join the next onboarding batch, but every week you wait is another week your profile isn't posting, replying to reviews or moving up the grid. Google rewards consistent recent activity, so the earlier the weekly system starts, the faster the compounding begins.

Question 16

How do refunds work?

Accepted Answer

There's a 14-day refund window on your first paid month. The payment has to have cleared and you need to give a specific reason. Requests are submitted from your dashboard, reviewed against your account's work log, and answered within 2 business days — see the refund policy page for the full detail.

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